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Advanced Executive Certificate in Generative AI, Prompting and AI Employee Creation Mastery

Advanced Executive Certificate in Generative AI, Prompting and AI Employee Creation Mastery

  • Overview

  • Objectives

  • Learning Outcomes

  • Methodology

This 3-day advanced program expands on the 2-day Generative AI foundation by adding an intensive hands-on module on AI Employee Creation. Participants will not only master prompting and AI assistant creation but also build fully functional AI employees that automate business workflows using WhatsApp (Wabot), web chat (Tawk.to), and Agentic AI workflow automation.

By the end of the program, participants will deploy 3 working AI systems that run 24/7 — reducing human workload, enhancing service response, and transforming business operations.

 

  1. Master the art of Generative AI prompting for business innovation.
  2. Design AI Assistants using Gemini and ChatGPT for real-world tasks.
  3. Create and deploy AI customer service bots using WhatsApp AI
  4. Build AI website chatbots.
  5. Configure Agentic AI Workflows that execute tasks autonomously.
  6. Integrate AI bots into business operations and mobile applications.
  7. Develop leadership capability for AI adoption within organizations.

 

Upon completion, participants will be able to:

  • Develop and deploy 3 operational AI assistants (WhatsApp, Web, Workflow).
  • Automate 70–90% of routine customer communication tasks.
  • Link AI systems to existing CRM and communication platforms.
  • Apply Agentic AI concepts to run autonomous daily operations.
  • Build no-code automation flows using n8n / Make.com or Gemini Workspace.
  • Demonstrate measurable productivity improvements in their departments.
  • Create a scalable AI roadmap for their company.
  • Interactive lectures & guided practicals
  • Real-world case studies from Malaysian businesses
  • Group discussions & project-based learning
  • Post-program LMS support and lifetime WhatsApp access

Course Outline

 

Module Content Summary
Module 1: Understanding Generative AI AI fundamentals, business impact, industry examples
Module 2: 4-Level Prompting Foundation Structured prompting, prompt-response correlation
Module 3: 8-Level Advanced Prompting Role, Goal, Context, Intent, Tone, Presentation, Questions
Module 4: Super Prompting Mastery Multi-step prompts for reports, SOPs, automation
Module 5: Comparing AI Platforms ChatGPT, Gemini, Claude – testing, analysis, strengths
Module 6: Visual & Multimedia Generation Creating visuals, thumbnails, slides, and videos
Module 7: Build Your AI Assistant (No Code) Design and implement one AI assistant for your business
Module 8: Future-Proofing with Agentic AI Roadmap creation, action planning, presentation & certification
Module 9: AI Customer Service Setup WhatsApp AI bot for instant replies & CRM automation
Module 10: AI Customer Service Create website chatbot for live chat & automated support
Module 11: Agentic AI Workflow Automation Build multi-step workflows using n8n / Gemini Workspace
Module 12: Project Presentation & Certification Showcase all 3 AI assistants; feedback, wrap-up & award

 

Trainer

Kartina Abdul Ghani

Certified HRDC Trainer | Founder, Apps Master Builder Academy | AI Strategist | MDEC Digital Partner Network (2025–2027)

Course Info

  • No. Of Days: 3 Days
  • Class Time:9:00am - 5:00pm
  • Language:English
  • Note:

    Certification: Certification of Completion

    HRDC Claimable: Yes (SBL-Khas)

     

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